great customer service
1.Wow Effect
In the 24Slides infographic, it is recommended that you always give your customers more than their expectations. Providing your services for the better is always able to turn your potential customers into loyal customers.
2. Love at First Sight
From the moment you start to talk, your customers should feel connected with you. Thus, they may feel more comfortable and think that they are in the right place. In other words, to make your customers feel safe and at the right address is pointing to an invaluable customer service.
3. Self-substitute customer
It is recommended that you listen carefully to the demands of your customers. You need to show that you're interested in them and trust them to find the solution.
4. Not to be robotized great customer service
Instead of automated robot responses, e-mail answers, and phone calls, it is recommended that you interact with your customer by revealing your human characteristics.
5. Positive Language
It is recommended to use positive language in order to explain the problems and find solutions to the customer in the infographic which is emphasized as a weapon.great customer service
6. Being Like a Chameleon
In the infographic, each customer has a distinct character. Emphasizing their mood and adapting accordingly is a good customer service attitude.
7. Remedy Solution
The solution should not be delayed during the days and weeks, while it is stated that instead of apologizing for good customer service, it is necessary to act to produce solutions.great customer service
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